Home›Technology›CRM & Back Office · PrixCRM
★ PRIXIM IN-HOUSE PRIXCRM · CRM & BACK OFFICE

The operating system of your brokerage — built by us, owned by you.

PrixCRM is our in-house CRM & back office: onboarding, tiered KYC/AML, client wallets, deposits & withdrawals, IB/affiliate commissions, dealing-desk tooling, reporting and retention automation — wired natively into MT5, cTrader, DXtrade, TradeLocker, MatchTrader and PriximTrader. Because it’s ours, you get what no third-party CRM ever will: source access, custom modules on demand, and zero vendor lock-in.

12 native modules6 platforms integrated100% code & data ownership24/7 managed ops
PrixCRM · Operations ConsolePROD · LD4
Leads today412▲ 18%
KYC pending37SLA 2h
Deposits 24h$1.24M▲ 9%
Withdrawals64queued
Open tickets21▼ 4
IB accrual$86.4k▲ 12%
Onboarding funnel · 30d
Leads12,480
Verified6,210
Funded3,880
Active 30d2,150
Live activitySTREAMING
[09:14:02] LEAD #48219 assigned → Sales Desk · LATAM
[09:14:37] KYC #48219 Sumsub review · PASS · Tier 2
[09:15:01] DEP #48219 matched · $2,500 · card 3DS2
[09:15:44] TRADE #48219 MT5 login issued · server LD4
[09:16:12] WDL #47990 queued · $4,200 · payout SLA 4h
[09:16:58] ALERT #47551 churn risk HIGH · win-back fired
[09:17:23] TICK #9931 escalated → dealing desk · slippage
[09:17:50] IB #44120 commission accrued · $312.40 · L3
Support SLA
98.6%
within SLA
At-risk clients
#47551 · $18kHIGH
#46108 · $9.2kMED
✓
KYC approvedSumsub · Tier 2 · 38s
💸
Withdrawal paid$4,200 · auto-approved 4h
⚠
Churn alerthigh-value · win-back fired
Why “in-house” changes everything

A third-party CRM rents you a roadmap. PrixCRM hands you the keys.

Most brokers bolt on an external back-office product, then wait quarters for a feature, pay per-seat forever, and discover their client data lives in someone else’s database. PrixCRM is built and owned by Prixim Global — the same team that runs your platforms, liquidity and operations — so the product bends to your business, not the other way round.

Source access & custom modules

Need a bespoke commission rule, a regulator-specific report, or a new onboarding step? We build it — in-house sprints, fixed scope, shipped to your instance. No feature-request purgatory.

vs third-party: wait quarters, or never

100% code & data ownership

Your client records, transaction history and IB tree live in your database (cloud or private). Full export tooling and a documented exit pack from day one — you are never held hostage by a vendor.

vs third-party: their DB, their exit terms

Native to your whole stack

One product, integrated by design with the platforms, liquidity, PSPs and KYC vendors we already operate for you — so onboarding, wallets and reporting reconcile automatically, not via fragile middleware.

vs third-party: custom glue code, forever
40+Brokerages run PrixCRM
12Native modules
6Platforms integrated
100%Code & data ownership
The connective tissue

PrixCRM sits at the centre of your entire operation

Trading platforms generate activity; PrixCRM turns it into onboarding, compliance, money movement, commissions, support and retention — with two-way sync to every system. This is the hub your broker’s day actually runs through.

PrixCRM reference topology · sources in, actions out, two-way sync
Trading platformsMT5 · cTrader · DXtrade · TL · MT · PX Liquidity & bridgeFIX · PoP · trade feed KYC / AML vendorsSumsub · Jumio · chain scan PSPs & bankingcards · wallets · SEPA · crypto PRIXCRM CRM & BACK OFFICE · IN-HOUSE Onboarding KYC / AML Wallets IB / Commission Dealing desk Reporting Automation Tickets / CRM API layer two-way sync · event-driven · audit-logged ▲ your data · your export · no lock-in ☁ PrixCRM Cloud (managed SaaS) 🖥 PrixCRM Private (your infra · data residency) Mobile appsiOS · Android · push Client portalwallets · docs · statements BI & reportingdashboards · regulator packs Comms engineemail · SMS · push · WhatsApp
Sources → hub (inflow) PrixCRM core Hub → actions (outflow) Deployment mode
PrixCRM CloudManaged SaaS · fastest

PrixCRM runs on our managed, hardened cloud as your dedicated tenant — auto-upgraded, monitored 24/7, backed by hourly snapshots and a live DR replica. You get the full module set, white-labelled under your brand, integrated to your platforms and PSPs, with zero infrastructure to carry. Ideal for startups and brokers who want the back office handled.

HostingOur managed cloud (LD4 / NY4 / AMS)
Upgrades & patchesHandled by us, tested first
Time to value~2 weeks
Cost modelFlat monthly · no per-seat tax
Data locationOur region (export anytime)
Best forStartups & lean teams
Full 12 modulesWhite-labelPlatform sync24/7 monitoringDR replicaNamed CSM
Choose Cloud when you want a complete, integrated back office live in weeks — without hiring infra or ops staff to run it.
PrixCRM PrivateYour infra · data residency

Deploy PrixCRM into your own infrastructure or a private environment we colocate for you — full data residency in your jurisdiction, your encryption keys, your network boundaries. Same codebase, same modules, same native integrations; the difference is sovereignty. Available with source escrow and direct repository access, because it’s our product and you’re our client.

HostingYour infra / private colo
Upgrades & patchesCo-managed · your approval gate
Time to value4–6 weeks
Cost modelDeployment + support retainer
Data locationYour chosen jurisdiction
Best forRegulated, multi-brand, institutions
Full 12 modulesData residencyYour keysSource escrowRepo accessCustom modules
Choose Private when licence conditions, data-residency rules or a multi-brand structure require the back office to live inside your perimeter — with the option to take full custody.
DimensionPrixCRM CloudPrixCRM Private
Where it runsOur managed cloud tenantYour infra / private colo
Data residencyOur region (export anytime)Your jurisdiction, your keys
Upgrades & patchesFully handled, tested firstCo-managed with your approval gate
Time to value~2 weeks4–6 weeks
Cost modelFlat monthly, no per-seat taxDeployment + support retainer
Source / repo accessExport pack on exitEscrow + direct repository access
Custom modulesYes — in-house sprintsYes — deployed to your env
Multi-brand partitioningSupportedSupported, fully isolated
Best forStartups & lean teamsRegulated, multi-brand, institutions

Not sure which deployment fits your licence and data rules? Get a free deployment recommendation →

Twelve native modules

Everything a broker’s back office needs — in one product

No plugin bazaar, no middleware graveyard. Each module is built for brokerage operations and syncs two-way with your platforms, liquidity and payments.

Onboarding & tiered KYC/AML, built for conversion and compliance at once

Lead capture → smart routing → document capture → vendor check → risk tiering → funded. Every step is measurable, every breach audited, and the funnel optimised so compliance never strangles acquisition.

🪜 Tiered KYC (low / mid / high) 🧠 Lead scoring & desk routing 🔍 Vendor-agnostic (Sumsub · Jumio) 📜 Immutable audit trail

Client wallets & payments

Multi-currency wallets, deposit/withdrawal flows, PSP integration and automatic reconciliation with your bank and card rails.

Money

IB / affiliate & commission engine

Multi-level trees, rebate structures, CPA/lot/revenue-share models, real-time accrual and automated payout with fraud guards.

Growth

Dealing desk & ticketing

Trade lookup, account operations, slippage/claim handling and SLA-tracked support tickets wired to your platforms.

Ops

Reporting & analytics

Cohort, retention, revenue and exposure dashboards plus regulator-ready exports — live, not month-end spreadsheets.

Insight

Automation & retention

Triggered email/SMS/push/WhatsApp journeys, drip sequences, churn prediction and win-back campaigns from one canvas.

Lifecycle

Risk & compliance tooling

Client risk flags, exposure limits, document expiry tracking and complete audit logs mapped to your licence perimeter.

Control

Open API layer

REST + webhooks to connect BI, custom front-ends, marketing stacks and any system you already run — no screen-scraping.

Integrate

Client portal & apps

The trader-facing personal area and mobile experience, powered by the same engine — wallets, docs, statements, support.

Experience

White-label & multi-brand

Your domain, your colours, your copy — and partitioned tenancy to run several brands from one PrixCRM deployment.

Brand
The number that pays your salaries

PrixCRM turns a leaky onboarding funnel into a measured machine

Every broker loses traders between “signed up” and “funded”. PrixCRM instruments each stage, fires the right trigger at the right moment, and shows your desk exactly where money is leaking — so conversion compounds instead of bleeding.

Onboarding funnel · illustrative 30dAUTOMATION ON
Leads captured12,480
source: forms · IB links · ads · referrals
KYC submitted8,940
71.6% · doc-reminder drip + smart routing
Verified & tiered6,210
69.5% · vendor auto-check + manual queue
First deposit3,880
62.5% · welcome bonus + PSP fallback
Funded / active2,940
75.8% · first-trade nudge + desk call
Retained 30d2,150
73.1% · churn alerts + win-back journeys

The funnel isn’t a report — it’s a control panel. Each stage carries its own automations, owners and SLAs, and every transition is logged for compliance and for your optimisation experiments.

  • Lead scoring & automatic desk assignment by geography, source and intent
  • Document-expiry and incomplete-KYC reminders (email / SMS / WhatsApp / push)
  • Tiered verification with manual review queue and full audit evidence
  • Deposit nudges with PSP fallback routing when a rail declines
  • First-trade and inactivity triggers wired to the dealing desk
  • Churn-prediction alerts with one-click win-back campaign launch
  • Stage-by-stage conversion analytics to A/B test your onboarding
The connected stack

PrixCRM is the hub — these are the systems it binds together

A back office is only as valuable as what it’s connected to. PrixCRM integrates natively with the platforms, liquidity, payments and compliance stack we already operate for you.

PLATFORMS

Trading platforms

Two-way sync of accounts, logins, balances, positions and trade history with MT5, cTrader, DXtrade, TradeLocker, MatchTrader and PriximTrader — no CSV imports, no stale data.

Explore all platforms →
MONEY

PSPs, banking & liquidity

Deposit/withdrawal orchestration across cards, wallets, SEPA and crypto rails with automatic reconciliation, plus exposure and trade-flow visibility from your bridge.

Explore Payment Gateway →
COMPLIANCE

KYC/AML & operations

Vendor-agnostic verification, tiered risk scoring and immutable audit trails — and ForexOutsource can staff the onboarding, dealing and support desks that run inside it, 24/7.

Explore Broker Operations →
Honest positioning

PrixCRM vs a third-party CRM vs building your own

We deliver all three paths. Here’s the trade-off in plain terms — and why brokers who’ve tried the other two end up on PrixCRM.

DimensionPrixCRM (in-house)Third-party CRMBuild your own
Platform integrationNative, two-way, maintained by usMiddleware / connectorsYou build & maintain all
CustomisationModules built on demandWait for their roadmapUnlimited — but slow
Data ownership100% yours, export anytimeTheir DB, their termsYours
Cost modelFlat, no per-seat taxPer-seat + modules + surchargesPermanent dev team
Time to value~2 weeks (Cloud)Weeks–months of config6–18 months
Ongoing ops burdenWe run & upgrade itTheir SaaS, your adminYour team, forever
Roadmap controlInfluence + direct buildsNoneTotal
Best forBrokers who want a partner, not a vendorGeneric needs, no integration depthHyper-specialist, huge eng teams
Setup · Integrate · Migrate · Run

Moving your book onto PrixCRM without a missed deposit

From a spreadsheet, a legacy back office or a third-party CRM, we migrate clients, balances, IB trees, documents and history with checksum validation — then integrate your platforms and rails before a single trader notices a change.

1

Audit & Map

Inventory current clients, wallets, IB tree, docs and integrations; define target module set.

2

Provision

Stand up Cloud tenant or Private env; white-label domain, brand and permissions.

3

Integrate

Connect platforms, bridge, PSPs and KYC vendors; configure wallets, tiers and commission rules.

4

Migrate data

Transfer clients, balances, history, docs and IB tree with checksum + reconciliation.

5

Train & cutover

Desk training, parallel run, off-hours switch; old system kept hot 72h as rollback.

6

Run & iterate

24/7 managed ops, monthly optimisation sprints, custom modules on request.

Your data, your exportFull dump + tooling on day one; no hostage clause, ever.
Zero lost depositsWallets and pending payments reconciled pre/post migration.
IB tree intactMulti-level commissions and histories carry across with evidence.
Named CSM + 24/7One accountable contact plus round-the-clock ops and DevOps.
Integrated ecosystem

The systems PrixCRM binds together in production

Frequently asked

PrixCRM questions, answered plainly

Do I actually own the code and my data?

Yes — this is the whole point of an in-house product. Your client records, transaction history and IB tree live in your database (Cloud tenant or Private env), with full export tooling and a documented exit pack from day one. On a Private deployment you can additionally take source escrow and direct repository access. No third-party CRM offers this.

What’s the difference between PrixCRM Cloud and PrixCRM Private?

Same codebase, same 12 modules, same native integrations. Cloud runs as your dedicated tenant on our managed, monitored, DR-backed cloud — live in ~2 weeks, flat monthly, no per-seat tax, upgrades handled by us. Private deploys into your own infrastructure or a private colo we arrange — full data residency, your encryption keys, your approval gate on upgrades, source escrow available. Choose Cloud for speed and lean teams; Private for regulated, multi-brand or data-residency requirements.

Can you build custom modules or change existing ones?

Yes — and fast, because it’s our product. Bespoke commission rules, regulator-specific reports, new onboarding steps or integrations are delivered as fixed-scope in-house sprints and shipped to your instance. With a third-party CRM you’d file a feature request and wait; here you talk to the team that builds it.

How deep is the platform integration really?

Two-way and event-driven, not CSV imports. PrixCRM syncs accounts, logins, balances, positions and trade history natively with MT5, cTrader, DXtrade, TradeLocker, MatchTrader and PriximTrader, plus your FIX bridge, PSPs and KYC vendors — so a deposit, a verification or a trade updates every system in near real time with a full audit log.

Does PrixCRM replace my dealing desk and support team?

No — it empowers them. PrixCRM gives your desk trade lookup, account operations, ticketing with SLAs and claim handling. If you don’t yet have a desk, ForexOutsource (our operations division) can staff onboarding, dealing and 24/7 support inside PrixCRM as a managed service.

Can I run multiple brands from one PrixCRM?

Yes. Partitioned multi-tenant tenancy lets you operate several brands — each with its own domain, branding, symbol set, commission model and permissions — from a single deployment, on Cloud or Private. This is a common path for groups that started with one licence and scaled.

What does pricing look like?

A flat, module-based fee with no per-seat tax and no revenue share — Cloud is a monthly subscription; Private is a deployment fee plus a support retainer. Custom modules are fixed-scope. You get a line-item quote after the free consultation, and the exit pack means you can leave with your data whenever you want.

Can you migrate me off my current CRM or back office?

Yes. From spreadsheets, legacy systems or third-party CRMs, we migrate clients, balances, IB trees, documents and history with checksum validation and reconciliation, run a parallel period, then cut over off-hours with a 72h hot rollback. No lost deposits, no broken commission chains.

Is PrixCRM the same engine inside PriximTrader?

They share lineage — PriximTrader ships with PrixCRM’s CRM and back-office capabilities built in, so brokers on our flagship platform get the same onboarding, wallet, commission and reporting modules natively. Standalone PrixCRM is for brokers on other platforms who want the best back office without switching front-ends.

What SLA and support do I get?

99.9%+ uptime on Cloud with service credits, hourly snapshots and a live DR replica; 24/7 monitoring and a named Customer Success Manager plus a shared Slack/WhatsApp escalation channel with our DevOps and ops teams on both deployment models.

Let’s put your operation on PrixCRM

Cloud or Private? Get a free deployment & integration assessment.

Book a 30-minute session with a PrixCRM specialist. We’ll map your current stack, model Cloud-vs-Private on your real book, sketch the platform/PSP/KYC integrations you need, and send a written migration plan — free.

  • Free Cloud vs Private deployment recommendation
  • Integration map: platforms · PSPs · KYC · liquidity
  • Onboarding-funnel audit with quick-win automations
  • Costed migration plan — flat pricing, no lock-in

Request your PrixCRM assessment

Average reply time: under one business hour.